Terms & Conditions (Wholesale)

HOW TO ORDER:

You can order products through our online shop (https://online.hakubundo.com) with your wholesale account. In order to get your wholesale account, you need to send us the following information.

  • Name (person in charge) * required :
  • Title :
  • Regal business name :
  • Billing address * required :
  • Shipping address * required :
  • Phone * required :
  • Fax :
  • Email (Primary) * required :
  • Email (Secondary) :
  • Federal Tax ID / Hawaii Tax ID * required :

STOCK:

Basically, we will import your merchandise from Japan or other after receiving your order. If there is anything in the shop that has a higher stock than what you had hoped to order, we can supply them sooner.


WHOLESALE PRICING:

All prices are listed in US dollars. You can check wholesale prices on our online shop when you login with your wholesale account. All authorized retailers will receive special discount the MSRP, plus free shipping. Prices are subject to change without notice.


MINIMUM ORDERS:

A minimum order of $300 is required on initial orders. $100 minimum order included re-orders is required after the initial orders.


CHANGES TO ORDERS:

We may not allow changes to orders after receiving your order. Please double check your order list on the confirm page.


METHOD OF PAYMENT:

Payments through Paypal with credit card are all accepted forms of payment.


DELIVERY & SHIPPING:

Though your shipment will likely go out sooner, please allow up to 2-4 weeks for your order to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.


DAMAGES / DEFECTS:

Please inspect all shipments immediately upon arrival. Please contact wholesale@hakubundo.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise.


RETURNS / EXCHANGES:

Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.


CONSIGNMENT:

At this time, we are not able to do consignment. Thank you!
Hakubundo Inc.
Phone: +1-808-947-5503
E-Mail : wholesale@hakubundo.com

Last update: 5/16/2018